Identity Verification Process
To ensure the safety and trust of our community, we require all users to verify their identity before using our platform. This guide explains our verification process and requirements.
Why We Verify Identities
Safety First
Identity verification helps ensure the safety of all community members by confirming that users are who they claim to be.
Prevent Fraud
Our verification process helps prevent fraudulent activities and protects both hosts and guests.
Verification Steps
- 1
Create Your Account
Sign up with your email address and create a secure password
- 2
Connect Your Bank Account
We use Plaid's secure system to verify your identity through your bank account
- 3
Verification Review
Our system verifies your information automatically
Data Security
Your Data is Protected
We use bank-level encryption to protect your personal information. Your data is never shared without your permission.
Common Issues
Verification Failed
Make sure your bank account is active and your information matches your bank records exactly.
Bank Not Listed
Contact support if your bank isn't available in our verification system.