Community Guidelines

Our community guidelines ensure a safe, respectful, and enjoyable experience for all users. By using Stayo, you agree to follow these guidelines and help maintain our community standards.

Respect & Inclusion

  • Treat all community members with respect
  • No discrimination of any kind
  • Be considerate of different backgrounds and experiences
  • Foster a welcoming environment for all

Prohibited Activities

  • No illegal activities or substances
  • No harassment or hate speech
  • No fraudulent behavior
  • No unauthorized commercial activities

Property Care

  • Maintain cleanliness of the space
  • Report any damage immediately
  • Follow all site-specific rules
  • Respect quiet hours and noise regulations

Communication

  • Maintain clear and honest communication
  • Respond to messages in a timely manner
  • Use appropriate language
  • Keep all communication on platform

Violations & Consequences

Minor Violations

  • Warning notification
  • Temporary feature restrictions
  • Required safety review

Serious Violations

  • Temporary account suspension
  • Booking cancellations
  • Required verification review

Critical Violations

  • Permanent account termination
  • Legal action if applicable
  • Ban from future platform use

Reporting Violations

If you witness behavior that violates these guidelines, please report it immediately. We take all reports seriously and will investigate thoroughly.